Our shipping policy outlines our procedures for shipping and delivery.
1.Shipping Methods
We use various shipping carriers to ensure timely delivery of your order. The shipping carrier will depend on the destination of your order.
2.Shipping & delivery time
We process and ship orders within 1-3 business days of receiving payment. Shipping time will depend on the shipping method selected and the destination of your order.Occasionally, a shortage of goods could lead to a delay in delivery. If this happens, we will send you an email notification and no processes will be done until you respond. We can offer an exchange or cancel service for you according to your will.
3.The shipping cost
Shipping fees are calculated based on the weight of your order and the shipping destination. Shipping fees will be displayed at checkout.The shipping cost can vary depending on a few factors: weight, delivery method, and destination country. We find it difficult to declare an exact shipping fee before you place an order. You can choose the shipping company you like; we will also check all the express and suggest the most suitable way for you.
4. International Shipping
Please note that international orders may be subject to customs fees and import taxes, which are the responsibility of the customer.
5. Tracking Information
Once your order has shipped, you will receive an email with tracking information. You can track your package on the carrier’s website using the tracking number provided.
6. Delivery Time
Delivery time will depend on the shipping method selected and the destination of your order.
7. Delivery Issues
If your order has not arrived within the estimated delivery time, please contact our customer service team for assistance. We are not responsible for packages lost or stolen in transit.
Thanks a lot for your understanding.